To post an alert, choose the correct criteria, and then click Add.

•Report Type – Choose to post an alert by operator or by school.

•Zone - If applicable, choose a zone to cancel. This will cancel all runs that pass through the given zone. This option appears only if there are zones in your database.

•Operator / School – This filter's the list of routes or runs available in the dropdown.

•Route – The unique route ID of the route which has alert posting. Will only appear if the route option is used.

•Component Type – The AM/PM component of the route that has the alert; the alert will apply only to runs within this component.

•Only Bus Stops within Zone - If you have selected a zone, this will send an alert only to parents subscribed to a bus stop within the zone.

•Message – How long the delay will last or if the route has been cancelled outright.

•Duration – How long the delay will last. Once the time frame for the duration has passed the posting will be removed from the web site.

Note: You can set up which messages, reasons and durations appear in the dropdown using Message Types, Reason Types and Time Frames.

Once you have posted an alert, it will appear in the Active Transportation Alerts list until its time frame expires.

You can cancel, delete or clear alerts by selecting them in the list and clicking the appropriate button:

•If alerts are no longer valid, Cancel them. The original message’s send status will decide if a cancellation email is sent to subscribers or not.

•If alerts was an error, Delete them. They will remain in the list, but will be marked as deleted, and removed from public view.

•All Clear – This will clear all of the alerts from the public display and make all alerts not active. They are still searchable from the listing report. This will send an email to the severity list contacts as well as all users associated with the operator for which the route was cleared. You can change the severity list it will send to in Alert Settings > Status.

Note: If you post an alert similar to an existing one, the system will mark the existing one as deleted, and post the new one.

In cancellation emails, subscribers, schools and techs will see a list under the chart of cancellations indicating revisions in the following format:

<Route1> Revised From:

<Time1> Message1

<Time2> Message2

<Route2> Revised From:

<Time3> Message3

<Time4> Message4

If you post an alert similar to an existing one, the system will mark the existing one as deleted, and post the new one.

•To use this feature, set the OverrideSimilarNotifications Setting to true.

•If a viewable alert has been overridden, a new column will appear at the left with a link icon.

•Hovering over the link will show a tooltip displaying basic information about the referenced alert. e.g. 8:24 AM - Delayed 25 minutes